.module-list{grid-column:1/-1}.wide-workspace{grid-template-columns:1fr}
@media(max-width:800px){html,body{width:100%;max-width:100%;min-height:100%;overflow-x:hidden}body{overflow-y:auto;-webkit-overflow-scrolling:touch}.app{display:block;min-height:100dvh;overflow:visible}.sidebar{display:flex;position:sticky;top:0;z-index:5;width:100%;min-width:0;overflow:hidden;padding:8px 10px;gap:8px}.sidebar .brand,.sidebar small{display:none}.sidebar nav{display:flex;flex:1;min-width:0;width:100%;overflow-x:auto;overflow-y:hidden;gap:5px;-webkit-overflow-scrolling:touch;touch-action:pan-x}.sidebar nav button{flex:0 0 auto;white-space:nowrap;padding:8px}main{width:100%;min-width:0;overflow:visible}.table-wrap{max-width:100%;overflow-x:auto;overflow-y:visible;-webkit-overflow-scrolling:touch;touch-action:pan-x pan-y}}
#followUpForm{width:min(520px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#followUpForm>label{display:grid;gap:6px;font-size:13px}#followUpForm select,#followUpForm input,#followUpForm textarea{padding:10px 12px;border:1px solid #d7deea;border-radius:8px;background:#fff;font:inherit;resize:vertical}.follow-up-tags>span{display:block;font-size:13px;margin-bottom:6px}.follow-up-tags .tag-options{max-height:260px}.follow-up-tags .tag-options input{padding:0}.follow-list{display:grid;gap:8px;border-top:1px solid #e6ebf2;padding-top:12px}.follow-item{font-size:12px;border-left:2px solid #4f7cff;padding-left:9px}.follow-item small{display:block;color:#748095;margin-bottom:3px}
#followUpDialog{max-height:calc(100vh - 20px);max-height:calc(100dvh - 20px);overflow:hidden}#followUpForm{max-height:calc(100vh - 20px);max-height:calc(100dvh - 20px);overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;touch-action:pan-y}.customer-detail-dialog .detail-grid{min-height:0}.customer-timeline{overflow:visible;touch-action:pan-y}
.login-help{text-align:center;color:#748095;line-height:1.7}
#editCustomerForm,#transferForm{width:min(440px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#editCustomerForm label,#transferForm label{display:grid;gap:6px;font-size:13px}#editCustomerForm input,#editCustomerForm select,#transferForm select,#transferForm textarea{padding:10px 12px;border:1px solid #d7deea;border-radius:8px;background:#fff;font:inherit}.management-actions{display:flex;gap:7px;flex-wrap:wrap}.danger{border:1px solid #efc3bd;background:#fff5f3;color:#a43428;border-radius:8px;padding:8px 10px;cursor:pointer}
.edit-customer-groups>span{display:block;font-size:13px;margin-bottom:6px}.personal-group-options{display:flex;flex-wrap:wrap;gap:8px;padding:10px;border:1px solid #dfe5ef;border-radius:8px;max-height:150px;overflow:auto}.personal-group-options label{display:flex!important;align-items:center;gap:5px;padding:6px 9px;background:#f4f7fc;border-radius:7px;cursor:pointer}.personal-group-options input{padding:0!important}
.phone-link{color:#315fae;text-decoration:none;white-space:nowrap}.phone-link:hover{text-decoration:underline}
#leadImportForm{width:min(520px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#leadImportForm label{display:grid;gap:6px;font-size:13px}#leadImportForm textarea{padding:10px 12px;border:1px solid #d7deea;border-radius:8px;font:inherit;resize:vertical}.module-toolbar{display:flex;justify-content:flex-end;margin-bottom:10px}.inline-action{border:1px solid #d8deea;background:#fff;border-radius:7px;padding:6px 9px;cursor:pointer;color:#315fae}
#reasonForm{width:min(420px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#reasonForm label{display:grid;gap:6px;font-size:13px}#reasonForm textarea{padding:10px 12px;border:1px solid #d7deea;border-radius:8px;font:inherit;resize:vertical}
.agent-state-row{display:flex;gap:10px;flex-wrap:wrap;padding:14px}.agent-state{padding:8px 10px;background:#f3f6fb;border-radius:8px;font-size:13px}
.call-duration-filters{display:flex;align-items:end;gap:10px;flex-wrap:wrap;padding:14px;border-bottom:1px solid #e6ebf2;background:#fafbfd}.call-duration-filters label{display:grid;gap:5px;font-size:12px;color:#657187}.call-duration-filters input,.call-duration-filters select{min-width:150px;padding:8px 10px;border:1px solid #d7deea;border-radius:7px;background:#fff;font:inherit}.call-duration-filters button{padding:9px 18px}@media(max-width:600px){.call-duration-filters label,.call-duration-filters input,.call-duration-filters select{width:100%}.call-duration-filters label{flex:1 1 140px}.call-duration-filters button{flex:1 1 100%}}
#inspectionForm,#appealForm{width:min(560px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#inspectionForm label,#appealForm label{display:grid;gap:6px;font-size:13px}#inspectionForm input,#inspectionForm textarea,#appealForm textarea{padding:9px 11px;border:1px solid #d7deea;border-radius:8px;font:inherit}.score-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.recording-playing{color:#278453}@media(max-width:520px){.score-grid{grid-template-columns:1fr}}
#tagAssignForm{width:min(520px,calc(100vw - 34px));padding:20px;display:grid;gap:14px}.tag-options{display:grid;gap:10px;max-height:55vh;overflow:auto}.tag-options fieldset{border:1px solid #dfe5ef;border-radius:9px;display:flex;flex-wrap:wrap;gap:10px}.tag-options label{font-size:13px}.tag-chips{display:flex;flex-wrap:wrap;gap:5px;margin-top:6px}.tag-chip{display:inline-flex;align-items:center;gap:4px;border-radius:999px;background:#eef3ff;color:#365da8;padding:4px 8px;font-size:12px}.tag-chip small{color:#7c8ba8}.tag-edit-button{margin-top:8px}.tag-settings-panel{padding:18px}.tag-create-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}.tag-create-row form{display:grid;grid-template-columns:1fr auto;gap:8px}.tag-create-row h3{grid-column:1/-1;margin:0}.tag-create-row input,.tag-create-row select,.catalog-title input,.catalog-tags input{padding:8px;border:1px solid #d7deea;border-radius:7px}.tag-catalog{display:grid;gap:12px;margin-top:22px}.tag-catalog section{border-top:1px solid #e5eaf1;padding-top:14px}.catalog-title,.catalog-tags,.catalog-tags span{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.catalog-title input{font-weight:600}.catalog-tags{margin-top:10px}.catalog-tags span{background:#f7f9fc;padding:6px;border-radius:8px}@media(max-width:700px){.tag-create-row{grid-template-columns:1fr}}
.funnel-list{display:grid;gap:12px;padding:16px}.funnel-row{display:grid;grid-template-columns:90px 1fr 36px;align-items:center;gap:10px;font-size:13px}.funnel-track{height:12px;background:#edf1f7;border-radius:999px;overflow:hidden}.funnel-bar{height:100%;background:#4f7cff;border-radius:999px}.report-facts{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;padding:18px}.report-facts span{color:#748095;font-size:13px}.report-facts strong{display:block;color:#172033;font-size:22px;margin-top:4px}@media(max-width:700px){.report-facts{grid-template-columns:1fr 1fr}}
#opportunityForm{width:min(480px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#opportunityForm label{display:grid;gap:6px;font-size:13px}#opportunityForm input,#opportunityForm select,#opportunityForm textarea{padding:9px 11px;border:1px solid #d7deea;border-radius:8px;background:#fff;font:inherit}
.user-settings-panel{padding:18px}.user-create-form{display:grid;grid-template-columns:repeat(5,minmax(120px,1fr)) auto;gap:8px;align-items:end;margin-bottom:20px}.user-create-form h3,.user-create-form .error{grid-column:1/-1;margin:0}.user-create-form input,.user-create-form select,.user-settings-panel td input,.user-settings-panel td select{width:100%;padding:8px;border:1px solid #d7deea;border-radius:7px;background:#fff}@media(max-width:900px){.user-create-form{grid-template-columns:1fr 1fr}}
#installAppButton{margin-left:auto}#installAppButton+#newCustomerButton{margin-left:0}@media(max-width:800px){body{padding-bottom:env(safe-area-inset-bottom)}.sidebar{padding-top:max(8px,env(safe-area-inset-top))}.sidebar nav button{min-height:42px}.detail{display:block}.content{padding-bottom:24px}header{height:auto;min-height:62px;position:sticky;top:58px;z-index:4;flex-wrap:wrap}.workspace>.panel:first-child{max-height:none}.workspace>.detail{max-height:none}.detail-actions button,.management-actions button{min-height:44px}dialog{max-width:calc(100vw - 20px);max-height:calc(100dvh - 20px);overflow:auto;-webkit-overflow-scrolling:touch}}@media(display-mode:standalone){.online::after{content:' · 已安装'}}
.audit-filters{display:flex;gap:9px;flex-wrap:wrap;padding:14px;border-bottom:1px solid #e6ebf2}.audit-filters select{padding:8px 10px;border:1px solid #d7deea;border-radius:7px;background:#fff}.audit-detail{max-width:420px;color:#657187;font-size:12px;word-break:break-word}
.notification-button{position:relative;border:1px solid #d8deea;background:#fff;border-radius:9px;min-width:42px;height:42px;cursor:pointer;margin-left:0}.notification-button span{position:absolute;right:-5px;top:-6px;background:#d9473f;color:#fff;border-radius:999px;min-width:19px;height:19px;padding:1px 5px;font-size:11px;line-height:17px}.notification-dialog-content{width:min(560px,calc(100vw - 34px));padding:20px}.notification-toolbar{display:flex;justify-content:space-between;align-items:center;margin:14px 0;font-size:13px;color:#748095}.notification-list{display:grid;gap:8px;max-height:60vh;overflow:auto}.notification-item{display:flex;justify-content:space-between;align-items:center;gap:12px;border:1px solid #dfe6f0;border-left:4px solid #4f7cff;border-radius:9px;padding:12px}.notification-item.overdue{border-left-color:#d9473f;background:#fff9f8}.notification-item.read{opacity:.65}.notification-item p{margin:4px 0 0;color:#748095;font-size:12px}@media(max-width:520px){.notification-item{align-items:flex-start;flex-direction:column}.notification-toolbar{gap:8px}#installAppButton{display:none}}
.panel-head-actions{display:flex;align-items:center;gap:9px}.panel-head-actions span{font-size:12px;color:#748095}@media(max-width:480px){.panel-head-actions{gap:5px}.panel-head-actions .inline-action{padding:5px 7px}}
.account-button{border:1px solid #d8deea;background:#fff;border-radius:9px;height:42px;padding:0 11px;cursor:pointer;margin-left:0}.account-dialog-content{width:min(430px,calc(100vw - 34px));padding:20px}.account-profile{display:grid;gap:3px;padding:14px;margin:14px 0;background:#f4f7fc;border-radius:9px}.account-profile span,.account-profile small{color:#748095}.account-profile span{font-size:13px}#changePasswordForm{display:grid;gap:11px}#changePasswordForm h4{margin:4px 0}#changePasswordForm label{display:grid;gap:5px;font-size:13px}#changePasswordForm input{padding:9px 11px;border:1px solid #d7deea;border-radius:8px}.account-logout{width:100%;margin-top:16px}@media(max-width:480px){.account-button{padding:0 9px}}
.timeline-heading{display:flex;justify-content:space-between;align-items:end;border-top:1px solid #e6ebf2;padding-top:13px}.timeline-heading span{font-size:11px;color:#8791a5}.customer-timeline{display:grid;gap:0}.timeline-item{display:grid;grid-template-columns:30px 1fr;gap:9px;position:relative;padding:9px 0}.timeline-item:not(:last-child)::before{content:'';position:absolute;left:14px;top:36px;bottom:-4px;width:1px;background:#dfe6f0}.timeline-icon{width:29px;height:29px;border-radius:50%;display:grid;place-items:center;background:#eaf1ff;color:#3563ba;font-size:11px;font-weight:700;z-index:1}.timeline-item strong{font-size:12px}.timeline-item p{font-size:12px;color:#566278;margin:3px 0}.timeline-item small{font-size:10px;color:#9099aa}.timeline-call .timeline-icon{background:#e8f6ee;color:#267749}.timeline-opportunity .timeline-icon{background:#fff2dc;color:#a5660b}.timeline-ownership .timeline-icon{background:#f3eefe;color:#7551a8}
.customer-filters{display:flex;gap:7px;flex-wrap:wrap;padding:10px 14px;border-bottom:1px solid #e8edf4;background:#fafbfd}.customer-filters select{min-width:120px;padding:7px 9px;border:1px solid #d7deea;border-radius:7px;background:#fff;font-size:12px}.customer-filters select[multiple]{min-height:70px}.customer-pagination{display:flex;justify-content:center;align-items:center;gap:8px;padding:11px;flex-wrap:wrap}.customer-pagination span{font-size:12px;color:#748095}.customer-pagination button:disabled{opacity:.45;cursor:not-allowed}.customer-pagination .active{background:#315fae;color:#fff}.customer-pagination label{font-size:12px}.customer-pagination select{padding:5px;border:1px solid #d7deea;border-radius:6px}@media(max-width:520px){.customer-filters select{flex:1;min-width:130px}.customer-filters .ghost{padding:8px}.customer-pagination{position:sticky;bottom:0;background:#fff}}
.app header #newCustomerButton{margin-left:0}
.app header .search-button{margin-left:0;white-space:nowrap;padding:10px 18px}
.customer-tag-cell{min-width:150px;max-width:280px}.customer-tag-cell .tag-chips{margin-top:0}.customer-tag-cell .tag-chip{white-space:nowrap}
.tag-filter-wrap{position:relative}.tag-filter-trigger{min-width:130px;padding:7px 10px;border:1px solid #d7deea;border-radius:7px;background:#fff;text-align:left;color:#35415a;cursor:pointer}.tag-filter-panel{position:absolute;z-index:30;top:calc(100% + 6px);left:0;width:min(500px,calc(100vw - 32px));max-height:520px;overflow:auto;background:#fff;border:1px solid #d8deea;border-radius:9px;box-shadow:0 14px 36px #172b4d33;padding:14px}.tag-filter-panel>input{width:100%;padding:9px 11px;border:0;border-bottom:1px solid #dfe4ec;outline:0}.tag-filter-options{display:grid;gap:14px;padding:12px 0}.tag-filter-category h4{display:flex;justify-content:space-between;margin:0 0 8px;font-size:13px}.tag-filter-category h4 span{color:#9aa3b3}.tag-filter-category>div{display:flex;flex-wrap:wrap;gap:7px}.tag-choice{max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;border:0;border-radius:4px;background:#f0f2f6;color:#303848;padding:7px 16px;cursor:pointer}.tag-choice.selected{background:#72a6ef;color:#fff}.tag-filter-footer{position:sticky;bottom:-14px;background:#fff;border-top:1px solid #e5e9f0;padding:10px 0 0;display:flex;justify-content:flex-end;gap:8px}.empty-tag-search{text-align:center;color:#8993a5;font-size:12px}#actionInputForm{width:min(430px,calc(100vw - 34px));padding:20px;display:grid;gap:13px}#actionInputForm label{display:grid;gap:7px;font-size:13px}#actionInputForm input,#actionInputForm select{padding:10px 12px;border:1px solid #d7deea;border-radius:8px;background:#fff}

.customer-detail-dialog{width:min(760px,calc(100vw - 32px));max-width:none;max-height:calc(100vh - 40px);overflow:auto}.customer-detail-dialog .detail{padding:22px}.customer-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;position:sticky;top:-22px;background:#fff;padding:4px 0 12px;z-index:2;border-bottom:1px solid #edf0f4}.customer-detail-header .ghost{padding:8px 12px}@media(max-width:600px){.customer-detail-dialog{inset:0;width:100vw;height:100vh;height:100dvh;max-width:none;max-height:100vh;max-height:100dvh;margin:0;border-radius:0;overflow-y:auto;overscroll-behavior:contain;touch-action:pan-y}.customer-detail-dialog .detail{display:block;padding:16px}.customer-detail-header{top:-16px;cursor:default;touch-action:pan-y}}
@media(max-width:600px){.app header{gap:8px;padding:8px 10px;top:58px}.app header .search-button{padding:10px 13px}.app header #searchInput{min-width:0;flex:1 1 calc(100% - 76px);width:auto}.app header #accountButton,.app header #notificationButton,.app header #newCustomerButton{margin-left:0}.content{padding:10px}.title{align-items:flex-start;gap:8px}.online{white-space:nowrap}}
@media(max-width:600px){#followUpDialog{inset:0;width:100vw;height:100vh;height:100dvh;max-width:none;max-height:100vh;max-height:100dvh;margin:0;border-radius:0}#followUpForm{width:100%;height:100%;max-height:100vh;max-height:100dvh;padding:16px;padding-bottom:max(24px,env(safe-area-inset-bottom));overflow-y:auto}.follow-up-tags .tag-options{max-height:38vh;max-height:38dvh}.customer-detail-dialog .detail{height:100%;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain}}
@media(max-width:480px){#workspace thead th:nth-child(4),#customerRows .customer-tag-cell{display:table-cell}.customer-tag-cell{min-width:130px;max-width:200px}}
.group-filter-panel{min-width:260px}
.group-filter-options{display:flex;flex-wrap:wrap;gap:8px;max-height:260px;overflow:auto;padding:12px}
.latest-follow-content{min-width:180px;max-width:320px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media(min-width:801px){.sidebar{position:sticky;top:0;height:100vh;overflow-y:auto;overscroll-behavior:contain}.sidebar nav button{display:flex;align-items:center;justify-content:space-between;gap:8px}}
.menu-badge{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:1px 5px;border-radius:999px;background:#e05249;color:#fff;font-size:11px;line-height:17px}
.pool-mobile-filter{min-width:190px;padding:7px 10px;border:1px solid #d7deea;border-radius:7px;background:#fff}
.customer-filter-layout{flex-wrap:wrap}.complete-customer-filters{display:flex;flex-wrap:wrap;align-items:center;gap:8px;flex-basis:100%;padding-top:10px;border-top:1px solid #e5eaf1}.complete-customer-filters.hidden{display:none}
.customer-detail-header{cursor:move;touch-action:none;flex-wrap:wrap}.customer-detail-header button{cursor:pointer}.detail-navigation{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.detail-navigation small{color:#748095;font-size:12px}.detail-navigation button:disabled{opacity:.45;cursor:default}
@media(max-width:600px),(pointer:coarse){.customer-detail-header{cursor:default;touch-action:pan-y}.customer-detail-dialog{touch-action:pan-y;-webkit-overflow-scrolling:touch}}
html{-webkit-text-size-adjust:100%;text-size-adjust:100%}
@media(max-width:600px){html,body,.app,main{width:100%;max-width:100%;min-width:0}.app{min-height:100vh;min-height:100dvh}.content{width:100%;overflow:visible}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.metric{min-width:0;padding:12px}.metric strong{font-size:clamp(18px,6vw,24px);overflow-wrap:anywhere}.panel,.module-list{min-width:0;max-width:100%}.table-wrap{width:100%;overflow-x:auto;overscroll-behavior-x:contain}.table-wrap table{width:max-content;min-width:100%}button,input,select,textarea{max-width:100%}.app input,.app select,.app textarea,dialog input,dialog select,dialog textarea{font-size:16px}.app button,dialog button{min-height:42px}.tag-filter-panel{position:fixed;left:8px;right:8px;top:118px;width:auto;max-height:calc(100vh - 134px);max-height:calc(100dvh - 134px)}dialog:not(.customer-detail-dialog):not(#followUpDialog){width:calc(100vw - 16px);max-width:calc(100vw - 16px);max-height:calc(100vh - 16px);max-height:calc(100dvh - 16px)}dialog:not(.customer-detail-dialog):not(#followUpDialog)>form,dialog:not(.customer-detail-dialog):not(#followUpDialog)>section{width:100%;max-width:100%}.customer-filters{align-items:stretch}.customer-filters>select,.customer-filters>label,.customer-filters>.tag-filter-wrap{flex:1 1 calc(50% - 8px);min-width:140px}.customer-filters input,.customer-filters select,.tag-filter-trigger{width:100%}.detail-actions{grid-template-columns:1fr}.notification-dialog-content,.account-dialog-content{padding:16px}.login-card{padding:22px}.login-view{min-height:100vh;min-height:100dvh}}
@media(max-width:380px){.metrics{grid-template-columns:1fr}.customer-filters>select,.customer-filters>label,.customer-filters>.tag-filter-wrap{flex-basis:100%}.app header{padding:7px 8px}.content{padding:8px}.title h2{font-size:20px}}